OLNEY CARE SERVICES 01234 241 655

Olney Care Services Limited, 23A Market Place, Olney, Bucks MK46 4BA     Website design by NBTVWebsites

Olney Care services Ltd is registered with the Care Quality Commission to provide domiciliary care to enable all adults to live independently and remain in their own homes for as long as they are able to do so.  Our Service is available to the elderly, who need support, anyone who maybe housebound due to frailty, or as a result of an illness or hospitalisation,  adults with health problems such as Dementia, Parkinson’s, Alzheimer’s,  Adults with learning or mental health disabilities and for family carers in need of some relief. We provide services in all aspects of personal care, medication assistance, household services, plus an additional range of bespoke services for individual circumstances.

Olney Care Services Limited
23A Market Place
Olney
Bucks MK46 4BA

Registered Manager Karen Proctor

Telephone: 01234 241655

reception@olneycare.co.uk

Our Office is staffed between 10:00am – 15:00 Weekdays

We can be contacted by Phone
Monday-Saturday 08:00-18:00

How we can help

We welcome the opportunity to discuss your care needs or the needs of a loved one on an informal basis. You can call us for a chat on the telephone or we would be happy to pop in to see you to explore your care requirements.

Budgeting for private care costs

Planning for care can have a considerable impact on the household budget. If you receive a personal care allowance you will need to think carefully about the wisest way to spend it. We are always happy to discuss costs on an informal basis and in the strictest confidence.

Direct Payments

The Direct Payments scheme is open to all individuals who require care and support services. If you are eligible for Direct Payments or currently receive Direct Payments you are free to choose your service provider and you may be eligible for

This is Subject to consultation with your social worker, or social care manager. To obtain further information contact your local ASCAT social services Department

Useful links

Care Quality Commission
Adult Social Care
The Local Government Ombudsman

Complaints

Complaints indicate a shortcoming in the service we provide; they give us an indication where we need to improve our quality of care.

All service users and their families will be given the information needed to enable them to complain or give us feedback on our service. They need do this in writing, by telephone or in person. We understand if they may not want to be indentified, especially if they are complaining on some one else’s behalf.

All complaints must be recorded and investigated, taking statements from all concerned. Following the investigation a written report should be made, appropriate action taken and a letter of response sent to the complainant if known.


Testimonials

Thank you for all the wonderful care and attention you gave to my mother and father. They both had such good care from you, such a sensitive, professional, totally reliable and friendly team  in every way we were so lucky to call on your services
Kind regards and thanks Caroline

Thank you Olney Care for taking such good care of me, you were always so cheerful and you kept me going!
Audrey

We are so grateful to all at Olney care for your wonderful care and compassion.  My mother was so comfortable and relaxed during the few moths you looked after her, we are very grateful.
Sheila and family

We were lucky enough to have the services of Olney Care, and the girls are second to none.
Yours Sincerely Carole

Mum was so much happier when she was in your care, keep up the good work, you are doing a great job.
Love Marion

Thankyou olney care so much for the kind and considerate care you gave to Andrew, I know he appreciated you all as much as I did.
Olive